1. What We Collect
- Email address — authentication and notifications
- Delivery addresses — pickup and dropoff locations
- Payment information — processed by Stripe; Vela never stores card numbers
- Cooperative information — name, city, subdomain
- Job history — for record-keeping and disputes
2. How We Use Your Data
We use your data to authenticate you, process payments, send job notifications, and generate earnings reports. We do not sell your data. We do not use it for advertising.
3. Third-Party Services
- Supabase — database and authentication
- Stripe — payments and payouts
- Resend — transactional email
- OpenStreetMap — address geocoding
- Vercel — platform hosting
4. Data Retention
Account data is retained while your account is active. Job records are kept for 3 years. Request deletion at privacy@kama.app.
5. Your Rights
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Export your data
- Opt out of non-essential communications
6. Security
Vela uses HTTPS encryption, secure Supabase authentication, and row-level security ensuring each cooperative's data is fully isolated. Payment data is handled exclusively by Stripe.
7. Cookies
Vela uses only essential authentication cookies. No tracking, advertising, or analytics cookies. Language preferences are stored in your browser's local storage.